Compliance
Every invitation, seat and acceptance is recorded, so you can answer the board without reconstructing it from mailboxes.
- Permanent, per-event records
- Permissions tracked per guest
- Automated reporting for compliance teams
Features built for a fair, effortless
invitation lifecycle
Every capability in one view, from capturing demand to fair-play allocation, distribution, and compliance, plus what is new and what is coming next.
How it works
The invitation lifecycle
Every capability plays its part across three phases: listen to your guests, match them to the right seats, then improve with what you learn.
Comes with
Insights
See how active your guests are, what they prefer and how they enjoyed each event, then segment them to target the right people next time.
- Spot audiences growing or slipping away
- Value delivered versus value wasted
- Satisfaction and recommendation scores
What's new and what's coming
Insights
See how active your guests are, what they prefer and how they enjoyed each event, then segment them to target the right people next time.
WhatsApp invitations
Invite guests and capture their response right inside WhatsApp. A frictionless, conversational RSVP flow that meets people where they already are, with no app to download and no login, just a tap to accept.
Every feature in detail
Asset inventory
Bring every ticket, suite, VIP experience and document into one place across all your audiences, or create your own from scratch.
- Seats, skyboxes and hospitality at matches
- Concerts, festivals, opera and classical
- Film premieres and private screenings
- Zoos, museums, theme parks and family days
- Parking, vouchers and meet-the-player
Demand capture
Capture who actually wants to go to which event, from corporate guests to customers to employees, before you allocate a single seat.
- Open, code-protected, approval-based or fixed guest lists
- Requests include the number of tickets
- Catering and parking captured up front
Ticket allocation
Your own fairness and priority rules decide who gets each seat, selected guests confirm with a simple RSVP, and any last-minute cancellations are filled automatically.
- First come, first served or a weighted random draw
- Hand-picked when the occasion calls for it
- Seat and parking space allocated together
- One guest at a time, or a thousand in one go
Distribution
Deliver tickets the moment they're allocated, or hold delivery until just before the event to limit resale.
- A personal ticket per seat, sent the moment it's confirmed
- A voucher first when the real ticket only arrives later
- Parking arrives with the seat, instead of being chased afterwards
- A returned seat goes straight to the next guest in line
Guest management
Know who you're inviting and what they like, so every invitation reaches the people who'll actually turn up.
- What they told you they like, and what they don't
- Your own details: cost centre, site, account manager
- What they've done: asked, won, accepted or dropped out
- The full history of every event they were part of
Compliance management
Every invitation, every seat and every acceptance is recorded, so you can answer the board or your legal team without reconstructing it from mailboxes.
- Every invitation and seat recorded, permanently
- Show who received what, event by event
- Each guest's permissions recorded separately
- Only the people you allow can see or join an experience
Make every seat count
See how Seaters centralises your sponsoring assets and puts them to work. Book a walkthrough with our team.